Office hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Offices are generally closed between 12:00 and 1:00 each day for lunch. The Office of IT Services is located second floor of Cone Bottoms Administration Building, Suite 250.

Cone Bottoms Administration Building, Suite 250c OBU Box 3794
Arkadelphia, AR 71998-0001
(870) 245-5567 – Phone
(870) 245-5566 – Fax
support@obu.edu

Announcements

Moodle 3.9

Moodle 3.9 was installed December 30 and with it some new features. Highlights of some changes include:

Activity Chooser – You can create a customized list of activities and resources you use the most by creating a starred list of your favorites.

Participant Page Filter – There is an improved filter on the Participants page that allows for multiple condition selection.

Safe Exam Browser – SEB is now available by default for quizzes. Look in the Faculty Tools>FAQ or Student Tools>FAQ menu at the top of every Moodle page for specific instruction on implementing or using SEB.

 

IT Support Options for Fall 2020

As was the case in the spring, please continue to send your support requests by emailing support@obu.edu or calling 870-245-5567.  While the front-facing option hasn’t changed, what happens in the background has changed.  We are now using a ticketing system to track support requests which allow us to see a log of all communications.  This should make handling your support needs more efficient.

Also, for this fall, I am asking you to help me limit the foot traffic in the I.T. Services office as much as possible.  What we have learned since March is that exposures lead to quarantines, which are very disruptive to office operations.  Before you come to the office, we ask that you contact us and make an appointment. Faculty and staff will now enter through the door marked “Employees Only”. The main entrance has been modified and is only for students.  This should allow us to segment traffic more efficiently.

We want this fall to be as successful as possible and please know, we are here to help.

 

Moodle 3.8 Release

The Open LMS (Moodle) 3.8 production release will be applied July 9th  at 12:30 AM – 6:30 AM CDT. Service to the site will be unavailable during this time. For details on changes available in this new version, see Moodle 3.8 Release Highlights.

 

Online Teaching and General Support Options

Online teaching tools  – https://obu.edu/its/online-academic-tools/

Direct link to get started with Zoom – https://obu.edu/its/using-zoom/

For all other requests please email support@obu.edu or call 870-245-5567.

 

Moodle 3.6 Release

The Open LMS (Moodle) 3.6 production release will be applied July 11th, 2019 between 12:30 and 6:30 am CDT. Service to the site will be unavailable during this time. For details on changes available in this new version, see Blackboard Open LMS 3.6 Release Notes.